Refund Process

At Berylgreen, we take great care to ensure that our customers only get the best products that safeguard their trust in us. We are all about aiming to provide the best and 100% customer satisfaction at all times.

But, if, due to some reason, you have received a faulty product, you can feel free to return the items that you have purchased from us. If your first return is within 40 days after placing the order, you can have the product returned and replaced for free. Normally, it would take up to 7 business days to process the return of items, after they have been received.